REFUND POLICY
At Solutions By TJ, we strive to provide high-quality training and resources to help you succeed in your notary business. However, we understand that circumstances may arise where you may not be fully satisfied with your purchase. Please read our refund policy carefully to understand your rights and responsibilities.

Results Not Guaranteed

It's important to note that results from our training programs are not guaranteed. Your success depends on various factors, including but not limited to the actions you take, your individual skills and experience, market conditions, and external factors beyond our control. We present all information and promises accurately on our sales pages, and it is your responsibility to make an informed decision before purchasing our products or services.

30-Day Money Back Guarantee

We offer a 30-day money-back guarantee for our training programs. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date. However, in order to qualify for a refund, you must demonstrate that you have taken action with the product and have not achieved the desired results.

Initiating a Refund

Before initiating a refund request, we encourage you to reach out to us at support@solutionsbytj.com. Our team may be able to assist you in troubleshooting any issues you may be experiencing and help you get the most out of our products or services. If the issue cannot be resolved, we will process your refund promptly.

Buyer Responsibility

By purchasing our products or services, you acknowledge and accept that it is your responsibility to make an informed decision based on the information provided on our sales pages. We outline everything that is covered inside our training programs before purchase, and it is your responsibility to review this information carefully.

Non-Refundable Situations

Use and Change of Mind: If you have accessed or utilized our training materials and then decide you no longer wish to pursue notary business or any other service provided, we may not initiate a refund. It's important to consider your commitment before making a purchase.

Services with Labor Charges: In cases where our services include a "done for you" aspect or labor charges are involved, refund terms may vary. It is essential to carefully read and understand the terms and conditions outlined for such services. Refunds may not be granted if the terms are being met and the service has been delivered as agreed upon.

Failure to Apply Training: If you request a refund without going through the training materials provided and applying the strategies taught, we may not initiate a refund. We encourage all customers to actively engage with the training and implement the strategies before requesting a refund.

Out-of-the-Blue Refund Requests: Refunds may not be provided if you suddenly decide to request a refund without any valid reason or without attempting to resolve any issues you may be facing. We encourage open communication and troubleshooting before refund requests are made.

It's important to note that these non-refundable situations are designed to ensure fairness and accountability for both parties involved. We are committed to providing valuable training and services, and we encourage all customers to reach out to us with any concerns or questions before making a purchase.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at support@solutionsbytj.com. We are here to assist you and ensure that you have a positive experience with our products and services.

Changes to Refund Policy

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this refund policy periodically for any updates.